My criticism is, on March 8th. My luggage was delayed from Chicago, my desired destination was Dane County Airport Madison Wi. When it experienced arrived, it was shipped. Having said that, the baggage were destroyed and taped up. I identified as in a criticism without delay. I had been givin a number of cell phone numbers as well as firt just one was simply a recording to go away my cellular phone and somebody would get back again to me.
Experienced excellent client service sine one/seventeen. Been pulled from the FRA flight and stayed for two days in Philly. Today 1/19 I'll resume my flight to FRA with as many as par documentation. To my shock the ticket agent on the check in counter had been Certainly impolite, not helpful and anticipated me to search out my baggage which was checked in within the seventeenth Which I used to be struggling to retrieve Once i was pulled off the flight on Sunday.
I had a very difficult encounter these days trying to e book a straightforward excursion for my spouse and i from phx to sfo. In the beginning your website reported their ended up no flights. I adjusted browsers and got close to the conclude with the scheduling but sadly entered my spouse’s edge amount Improper and the internet site wouldn't allow me to change it. After i went back again to begin another time it had the exact same Erroneous number and wouldn't allow me to proceed. I then went to a third browser obtained all of the solution to the tip and the cost for overall economy coach arrived up $4258.
hardly ever ever gained such very poor service and an organization that merely doesn’t treatment about there paying out customers
I've to admit that I was selfishly happy in order to reserve my flight ahead of all of your other customers and the agent was able to remove the charges.
We a short while ago returned from Hayden CO. They ended up begging for volunteers to surrender their seats. We have been informed we might acquire $seven-hundred.00 Just about every and lodge vouchers if we gave up our seats. We instantly volunteered. We were advised to wait for everyone to board the airplane And they might manage the vouchers.
Hi my title is larneta and i flew with American Airways for the first time to do a suprise bridal shower for my best friend,but when I landed my baggage wasn't there.they despatched my baggage to Wisconsin. Ihad All the things for the suprise bridal shower in All those bags.I couldnt figure out why they in which in Wisconsin And that i didnt care I just required them to become the place I had been immediately.So I needed to cancel all the things. All her family members and his friends and family.I was literally crying during the airport she didnt even know I had been there I came early just for the suprise.
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all to normally, management is contacted when things go Improper…this is not a kind of letters…..i am getting in contact with american airlines purchaser service due to an excellent flight attendant named MARITA LORDI (FA #9
Their service continues to be horrendous. Soon after I didn't catch a connecting flight to my grandmother’s funeral simply because they only experienced just one mechanic in the entire airport, they agreed to purchase my lodge expenditures. Nevertheless, it took them a few months to receive again to me, and by the time I received the Look at, it had presently been cancelled.
My spouse And that i experienced first class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We ended up designed to get there in Denver at 1:thirty pm. The leg from Charlotte, nc was an complete nightmare. We were delayed, had a crew modify, no drinking water or ice, etc.
I just lately took a flight from JFK to St Thomas on a Saturday 8 am flight and experienced probably the most helpful, effective knonwledgable flight attendant she was excellent. I'd love to many thanks her for making my vacation much more enjoyable.